Refund and Returns Policy

1. General Overview

At kyleshop we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms outlined below.

2. Eligibility for Returns

2.1. Time Frame

Requests for returns or refunds must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of Items

• Items must be unused, unworn, and in their original packaging.
• All tags, labels, and accessories must be included.
• Products that have been altered, damaged, or washed are not eligible for return.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486. Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2. Return Authorization

Our team will issue a Return Authorization (RA) number and detailed instructions for shipping the product back to us. Returns without an RA number will not be processed.

3.3. Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and retaining proof of shipment.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method used for the purchase. Credit card refunds may take 5–10 business days to appear on your statement.

4.2. Non‑Refundable Items

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products

5. Exchanges

Exchanges are handled as a return followed by a new order. If you wish to exchange an item, follow the return process and place a new order for the desired product.

6. User Responsibilities

• Provide accurate contact and shipping information.
• Package the returned item securely to prevent damage during transit.
• Adhere to the 30‑day return window.

7. Legal Disclaimers

All refunds and returns are subject to applicable consumer protection laws. This policy does not affect your statutory rights. kyleshop reserves the right to amend this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.

8. Contact Information

If you have any questions regarding this Refund and Returns Policy, please contact us:

• Email: [email protected]
• Phone: +1(806)737-9486
• Address: Address